{"id":6065,"date":"2022-07-01T12:05:42","date_gmt":"2022-07-01T12:05:42","guid":{"rendered":"https:\/\/dev2.antsolutions.eu\/?page_id=6065"},"modified":"2025-10-23T06:22:50","modified_gmt":"2025-10-23T06:22:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/dev2.accevo.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Accevo Smart Factory one system or more?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Accevo<\/span> Smart Factory is a general name for the entire <\/span>Accevo<\/span> software ecosystem. <\/span>Accevo<\/span> Smart Factory consists of suites <\/span><\/span>of functionalities <\/span>and facultative addons which are tailored to customers\u2019 needs and requirements. Regardless of the customer\u2019s custom configuration, the goal is to create your factory <\/span>Mo<\/span><\/span>dern and Smart!<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Accevo provide hardware? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, <\/span>A<\/span>cc<\/span>e<\/span>v<\/span>o<\/span>\u2019s<\/span> team proposes the most suitable hardware for the given <\/span>project<\/span>. <\/span><\/span>We provide comprehensive implementation: <\/span><\/span>we configure, <\/span>deliver<\/span> and install all necessary wiring and <\/span><\/span>devices<\/span> along with our software.\u202f<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Accevo software on-premise or cloud solution? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Accevo<\/span> solutions\u202fprovides\u202four customers with the platform in a private, public<\/span>,<\/span> or hybrid cloud architecture. Legacy on-premises solutions are also available if the project demands domestic infrastructure due to its specification.\u202f<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill you integrate your system with my ERP?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, <\/span>A<\/span>ccevo<\/span> <\/span>integrates <\/span>Accevo<\/span> Smart Factory software <\/span>with most systems available on the market (SAP<\/span>, <\/span>MS<\/span> Navsion<\/span>, <\/span>Oracle, Infor <\/span>etc.)<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Accevo provide operations consultancy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, our experts are ready to share their experience and knowledge. Since 2006 we’ve been developing best practices to help solve industrial problems out.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe have a special case in our factory, is it possible to customize the solution? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Accevo supplies an 80% ready-to-work system. 20% is customizable to the customer\u2019s case.\u00a0 <\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you connect to old machines? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our dedicated team is ready to connect with old and new machines on the production line. If PLC drivers are not available, we can dupl<\/span><\/span>icate<\/span> existing<\/span> signal<\/span>s<\/span> or add sensors<\/span> to <\/span><\/span>get<\/span><\/span> digital output<\/span>s<\/span>.\u202f<\/span><\/span>\u202f<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the first steps to implement Accevo MES system? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In order to<\/span> start the digitalization journey, <\/span>Accevo<\/span> experts\u202f<\/span>have to<\/span>\u202fvisit your factory, perform a production health check to discuss business goals and create a solution concept. The <\/span>whole journey starts with <\/span>an initial<\/span> online meeting where we discuss the system, current situation, and the next steps.\u202f<\/span><\/span>\u202f<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take to implement the system? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Usually, it takes up to 3-6 months to implement the system and see the first positive results. <\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat kind of support is provided during the project and after roll-out?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Accevo<\/span> provid<\/span><\/span>es a <\/span>Project Manager<\/span>\/<\/span>cust<\/span><\/span>omer success manager who will help your company prior to and after roll-out by prioritizing issues, controlling tasks, and streamlining the communication between companies.\u202f Our experts train you <\/span>on<\/span> how to use your system to <\/span>optimize<\/span> production. We coach and consult to guide you with the best practices from other industries.\u202f<\/span><\/span>\u202f<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho is responsible for the implementation? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Accevo<\/span>\u2019s<\/span> implementation team visits your factory to implement the solution and ensure that all standards<\/span> ar<\/span>e<\/span> m<\/span>et, and settings are set up correctly prior to system startup.\u202f<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Accevo part of the Industry 4.0 movement? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, Accevo is part of the industry 4.0 movement. We deliver our hardware and software according to the newest standards and practices of Industry 4.0\u00a0 <\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I see how Accevo solutions work in other factories? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Of course, we are pleased to invite you to one of our reference sites to show you how the system performs. <\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does the operator access the Accevo system? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The operator uses an access RFID card or pin pad to enter the system on the shop floor.\u00a0 <\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe have multiple factories scattered around the continent or globe, are you able to support us globally? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, our clients are localized globally across the globe. We provide the necessary support to all facilities.<\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo we get dedicated Project Manager during project life? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, <\/span>dedicated<\/span> PM <\/span>is responsible for<\/span> the proper course of the project, in the context of delivering the agreed functionalities, <\/span>monitoring<\/span> the schedule and costs, and responding to situations arising during implementation.<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I start with the pilot implementation? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, <\/span>in some cases <\/span>it <\/span>may be<\/span> considered to start with the pilot implementation, which <\/span>helps the client to get <\/span>some experience and knowledge about <\/span>Accevo<\/span> Factory System <\/span>capabilities.<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan the implementation be done in phases? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, <\/span>if the project covers high number of production lines or <\/span>workcenters<\/span> or it includes many <\/span>functionalities<\/span> (i.e. MES, APS, EMS\u2026) the <\/span>implementation<\/span> may be divided in phases.<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you provide post installation service? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, we offer a post installation service with three levels of Service Level Agreement. The service is tailored based on the required response time and availability (for example, 24\/7 or 8\/5).<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does a user access the system? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The system is accessible via a web browser. Users log in using their credentials. Depending on their permissions, they are granted access to specific resources and windows.<\/span><\/span>\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t